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Frequently asked questions
Have a question that's not listed here, contact us today, our expert team will answer any of your questions
Can we have any colour we wish for our kitchen or joinery?
Yes, You can have any RAL colour or bespoke mixed colour that you would like us to match. We have our own in house state-of-the-art custom paint spraying facility.
We are able to replicate any colour and finish and can produce samples for you to keep and use to colour match during your project. As well as matching your colour we can produce a number of sheen finishes from Matte to Gloss as well as texture finishes from smooth finish to hand painted with brush effect.
How does our bespoke design process work?
We would recommend obtaining some ideas and inspiration for your chosen space. You can either visit us at one of our three locations in either Epsom, Purley or Kent. If you prefer, we can visit you on location and bring samples of materials and colours that you can browse.
Once we have taken measurements, we can produce plans and 3d renders to give you a great idea of how the finished product will look.
Once you’re happy with the final design we can proceed, create and fit your new space. Time scales for delivery depends on the size of your project build.
What guarantee will I get with my joinery?
Seven year guarantee on materials and installation.
Do you supply and fit the cabinetry?
Yes we manufacture everything in our factory in Kent, England. We are then able to deliver your joinery direct to site and fit them in your home or workplace.
Are you able to help with the building works associated with my project?
We have a wide range of joiners, electricians, plumbers and builders from across our group, we often collaborate with our sister company Dark projects Ltd and are able to help plan and deliver all elements of your project and support you through the process with relevant profesionals.
How does the payment plan work?
Depending on the size of the project we would request anything from 20-50% deposit to go into manufacture, we would then request a further 20% on delivery and the final payment on sign off and installation.
It's all in the details
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